Shipping Policy
Shipping Policy
At Logvi, we are committed to mindful living—from the products we curate to the way they’re delivered. Below is everything you need to know about how your order is processed and shipped.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you’ll receive a shipping confirmation email with tracking details when available.
Estimated Shipping Times
Because we work with trusted global partners who share our commitment to sustainability, shipping times may vary.
Estimated delivery timeframes:
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United States: 7–15 business days
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Canada: 10–20 business days
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United Kingdom: 10–20 business days
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Australia: 10–20 business days
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International: 15–30 business days
Please note: These delivery times are estimates, not guarantees. Shipping delays can occur due to factors outside our control.
Shipping Partners
We partner with reliable carriers to ensure your order arrives safely. Carriers may include USPS, UPS, FedEx, DHL, or local postal services depending on destination.
Tracking Your Order
Once your order ships, tracking information will be sent via email.
Please allow 3–7 business days for tracking updates to appear, as some carriers require time to activate tracking numbers.
Multiple Shipments
If your order includes multiple items, they may ship separately from different fulfillment locations to reduce waste and optimize delivery. You may receive more than one tracking number.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Shipping Delays
Occasionally, shipping delays may occur due to:
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High order volumes
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Weather conditions
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Customs processing
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Carrier-related delays
Once an order has been handed over to the carrier, Logvi is not responsible for delivery delays, but we’re always happy to assist where possible.
Incorrect or Incomplete Addresses
Please double-check your shipping information at checkout. Logvi is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned due to an address issue, additional shipping fees may apply.
Need Help?
If you have questions about your order or shipping status, please contact us at:
For faster assistance, include your order number in your message.